We aren't happy unless our clients are happy

Extremely happy with our new loft conversion by Oakwood Lofts. Jay and his team were professional from the start, made us feel very at ease with the entire job and it was a pleasure to have them working in my home. They were courteous, on time and always cleaned up after themselves (which pleased my wife very much). All work done to a very high standard. We wouldn’t hesitate to recommend them to friends and family.
Edward Manthorpe
Jay & his team at Oakwood Lofts were a pleasure to deal with, not only did they do a fabulous job on our loft conversion but the level of professionalism was exemplary, always going the extra mile to make our build as painless as possible. I would highly recommend Oakwood Lofts to anyone thinking of improving their home.
Dave & Cathy Ward
Haywardsheath
Jay and his team were terrific from start to finish. Communication was excellent, even responding to messages outside of work hours, which was much appreciated. Jay would go the extra mile and nothing was too much trouble. We are so pleased with our loft and have had lots of lovely compliments on it. Jay’s team is professional and the level of craftsmanship is amazing. He was courteous and tidy, which we really appreciated as we have two small children. Would not hesitate to recommend him.
Steve & Sarah Bartholomew
The Close, Hassocks
A hugely professional team. Courteous, thoughtful and a delight to have around the house. Jay and his team reflect a commitment not just to customers but also in the deep quality of their professions. Not all lofts are equal, and many companies take shortcuts, but you can see the depth of expertise and care in their work, which extended to getting spindles custom made to match (at no extra cost!!), extra depth in floors for soundproofing and changing the roof light layout so it couldn’t leak, which was a risk in the design. They are also very creative, not only finding great solutions to the inevitable things that happen, also suggesting ideas for other problems I had around the house that had nothing to do with them. But Jay also runs a tight ship and his attention to detail was impressive. He was in control of the schedule at all times, giving me plenty of notice when he needed something, and dealing patiently (and weirdly promptly!) with my 6am Saturday morning panic texts about progress - he always had a plan. His values of service and quality extends to all of his team; the inevitable odd mistake in 2nd stage fix was rectified immediately before I’d barely noticed, and any additional work was priced fairly and invoiced clearly so I understood. In fact, not everything I asked for cost more - Jay was incredibly thoughtful about what changes they could make to keep costs down. I’ve had a lot of building work done over 20 years of owning houses, and Oakwood have been the best value, the highest quality and the most fun to have around. It felt like they were on my side at all times, and I recommend without hesitation you use them now, before their order book involves a 9 month wait.
Sam McGregor
Poynter Road, Hove
I would highly recommend Oakwood Lofts to anyone thinking of having a loft conversion. From the very beginning I found Oakwood to be professional, friendly and always on hand to answer any queries I had. I met with Jay to discuss exactly what I wanted from my new space and he was able to understand my vision, and also suggest further ideas. Jay’s expertise and knowledge of building loft conversions was evident throughout; the whole process was fully explained to me and I was kept informed as each particular stage of the job progressed. It was a pleasure to have Jay, Mick and their team in my home, they were on time and onsite everyday. The loft was completed within the time frame set out and I am extremely happy with the end result. I would happily recommend Oakwood Lofts to anyone looking for a friendly local loft conversion company.
Brian Lock
Rye Close, Saltdean
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